Privacy Policy

Eudaimonia Universe Inc. that provides services to customers, business partners (including persons in charge of business partners), and others (the "Customers") has established the following privacy policy (the "Policy") based on the belief that it is our social responsibility to appropriately protect and manage the personal information of Customers. We will handle personal information appropriately in accordance with this Policy. Terms used in this policy shall have the meanings ascribed to them in accordance with the Act on the Protection of Personal Information (the "Personal Information Protection Act"). This document is a reference translation of the Japanese version prepared for your reference only, and while every effort has been made to make it as accurate as possible, please note that it may contain errors. In the event of any discrepancy between this document and the Japanese version, the provisions of the Japanese version shall prevail and apply.

１． Compliance with laws, regulations, national guidelines and other norms
In handling personal information that we obtain and use in the course of our business activities, we will comply with the Personal Information Protection Act, other laws and regulations concerning the protection of personal information, as well as guidelines and other norms set forth by the government.

２．Appropriate management of personal information and risk response
We strictly manage a series of personal information from acquisition to disposal, keep personal information accurate and up-to-date, and take appropriate preventive measures against risks such as leakage, loss, or damage (including unauthorized access, loss, destruction, and alteration) of personal information. In the unlikely event that a risk should occur, we will strive to quickly assess the situation and promptly take and implement corrective measures.

３．Items of personal information to be obtained
　We collect the following personal information about Customers
⑴ Information on identification
Name, email address, account ID and password, date of birth
⑵ Information on transactions
　　Information on transaction details and purchase history, etc.
⑶ 　Information we collect when you use our services
　　Online identifiers such as cookie IDs, device information, location information, browsing history, and other information regarding use of the service (including access logs, IP addresses, browser information, browser language settings, etc.) etc.
⑷ 　Other information
　　Information, related to inquiries, communications, from Customers to us

４．Purpose of Use
The Company will acquire and use personal information provided by Customers within the scope of the following purposes of use.
⑴　To improve our products and services, and to plan, research, and develop new products and services
⑵　To inform you about our services and products, and to send catalogs, direct mail, etc.
⑶ To provide information on our business activities, conduct surveys, and send campaigns and other information
⑷ To deliver and provide our products and services, to request after-sales service, and to request feedback and opinions
⑸　To manage credit, collections, and receivables related to transactions with Customers, etc.
⑹　To authenticate the identity of customers when registering for and using the service, and to manage Customers, etc.
⑺　To bill for products and services
⑻　To prevent and respond to fraud, etc.
⑼　For maintenance and management of services
⑽　To research and analyze marketing data, and to consider and implement marketing measures
⑾　To provide, solicit, advertise and otherwise market our products and services through our media in accordance with the interests of our customers based on analysis of their attributes and behavioral history
⑿　To respond to inquiries and contact customers, etc.
⒀　Provision to third parties in the cases described in this policy

５．Change of purpose of use
　If we change the purpose of use of personal information, we will not do so beyond the scope that is reasonably considered to be relevant to the purpose of use before the change, and we will notify or publicly announce the changed purpose of use to the person concerned.

６．Provision of personal information to third parties
We will not provide personal information handled by us to any third party without obtaining the prior consent of the customer, etc., except in the following cases.
⑴　When required by law
⑵ When it is necessary for the protection of the life, body, or property of the person concerned or a third party, and when it is difficult to obtain the consent of the person concerned
⑶　When it is especially necessary to improve public health or to promote the sound growth of children and it is difficult to obtain the consent of the individual concerned
⑷　When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and obtaining the consent of the individual is likely to impede the execution of such affairs
⑸　Other cases permitted by laws and regulations

７． Security control measures
　We will take necessary and appropriate measures to prevent leakage, loss, or damage of personal information handled by us and to otherwise safely manage personal information. The security control measures to be taken by us include the following
　・Formulation of basic policy
　　　To ensure the proper handling of personal information, we have established a basic policy regarding compliance with related laws, regulations, guidelines, etc., as well as a contact point for questions and complaints.
　・Establishment of discipline in the handling of personal information
　　　Regulations for handling personal information have been established for each stage of acquisition, use, storage, provision, deletion/disposal, etc., including handling methods, responsible persons/persons in charge, and their duties.
　・Security management measures for organizations
　　　In addition to appointing a person responsible for the handling of personal information, we clarify the employees who handle personal information and the scope of personal information handled by such employees, and have in place a system for reporting to the person responsible in the event that a fact or indication of a violation of the law or handling regulations is detected. We also conduct periodic self-inspections of the status of personal information handling.　　　
　・Human security management measures
　　　Regular and periodic training sessions are provided to employees on the points to keep in mind regarding the handling of personal information. In addition, we have signed a confidentiality agreement with our employees regarding personal information.
　・Physical security management measures
　　　In areas where personal information is handled, we control employee access to rooms and restrict the equipment and other items that employees may bring into such areas, and have implemented measures to prevent unauthorized persons from accessing personal information. In addition, measures are taken to prevent theft or loss of equipment, electronic media, and documents that handle personal information, and measures are taken to prevent personal information from being easily discovered when such equipment and electronic media are carried, including during transportation within our business premises. Technical safety control measures access restrictions are implemented to limit the scope of persons in charge and the personal information databases handled. In addition, a system is in place to protect the information system handling personal information from unauthorized external access and unauthorized software.

８．Request for disclosure, etc.
We will respond to requests for disclosure, etc. (meaning requests for notification of purpose of use, disclosure, correction, addition, deletion of personal information or records of provision to third parties, and suspension of use or suspension of provision to third parties) as follows.
　⑴　Notification of purpose of use
　　　Customers may request that we notify them of the purpose of use of their personal information within the scope permitted by the Personal Information Protection Act, in accordance with the procedures set forth in (5). However, we may not disclose such information in any of the following cases.
①　If disclosure may harm the life, body, property, or other rights or interests of the person concerned or a third party
②　If disclosure may harm our rights or legitimate interests
③　Cases in which it is necessary to cooperate with a national agency or local public body in executing affairs prescribed by law, and in which notifying the person in question of the purpose of use or publicly announcing it may impede the execution of those affairs

　Please note that a fee as specified in (5) will be charged when requesting notification of the purpose of use.

⑵　Disclosure of personal information or third party records
　　　Customers may request that we disclose personal information or third-party records to the extent permitted under the Personal Information Protection Act, in accordance with the procedures set forth in (5). However, we may not disclose such information in any of the following cases.
①　If disclosure is likely to harm the life, body, property, or other rights or interests of the person concerned or a third party
②　If disclosure may harm our rights or legitimate interests
③　If disclosure would violate other laws or regulations

　Please note that a fee of (5) will be charged for requests for disclosure of personal information or records provided to third parties.

　⑶　Corrections, additions and deletions
　　　Customers and others may request that we correct, add, or delete their personal information in accordance with the procedures set forth in (5). In such cases, we will investigate without delay to the extent necessary to achieve the purpose of use, and based on the results, correct, add, or delete the relevant personal information to the extent permitted by the Personal Information Protection Act.
　⑷　Suspension of use, etc. or suspension of provision to third parties
　　　Customers may request us to stop the use of their personal information or to stop the provision of their personal information to third parties in accordance with the procedures set forth in (5). In such cases, we will respond appropriately in accordance with the Personal Information Protection Act.
　⑸　Procedure
　　　When making a request for disclosure, etc., Customers are requested to fill in the designated request form (a), enclose identification documents (b), and mail it to the mailing address designated by us (c). For notification of purpose of use and disclosure of personal information or records of provision to a third party, a fee of 1,000 yen will be charged for each request. Please transfer the fee to the bank account indicated on the request form. In the case of non-disclosure or non-disclosure of the purpose of use, the prescribed fee will also be charged.
　　(a)　 Invoices
　　　　For invoices, please download below.
・Request Form for Notification of Purpose of Use of Personal Information
・Personal Information Disclosure Request Form
・Personal Information Correction, Addition, Deletion, Suspension of Use,
Suspension of Provision, etc. Request Form
　　(b)　Identification documents
A copy of any of the following: driver's license, passport, health insurance card, pension book, alien registration card, physical disability certificate：１copy
＊　As a rule, we do not accept requests for disclosure, etc., from anyone other than
the person.
　　(c)　Addressee
3rd Floor, Puraseoaoyamabiru
2-7-13, Kitaaoyama, Minato-ku,
Tokyo-to 107-0061, Japan
Eudaimonia Universe Inc. Personal Information Protection Contact
　⑹　Explanation of reasons
　　　If we decide to do any of the following, whether or not requested by you, we will
endeavor to explain the reasons for our decision when notifying you of our decision.
　　①　No notification of purpose of use
　　②　Failure to disclose personal information or third-party records in whole or in part
　　③　No correction, addition or deletion of personal information
　　④　Suspension of use, etc. or suspension of provision to third parties will not be
carried out
　　
９．Outsourcing of personal information
　　When we outsource all or part of the handling of personal information, we will enter into a confidentiality agreement with the outsourced company or request agreement to terms and conditions stipulated by us, and will provide necessary and appropriate supervision to ensure that the outsourced company manages the personal information securely.

10．Response to complaints, consultations, etc.
We will promptly respond to opinions, inquiries, complaints, and consultations regarding the handling of personal information.

【Personal Information Inquiry Desk】
Mail： info@eudaimonialab.org
Eudaimonia Universe Inc. Personal Information Protection Contact
　　　　
11．Handling of cookies
A cookie is a device that identifies the computer used by Customers and records information selected by Customers on Customer's hard drive in order to make it more convenient for Customers to use our website (the "Site") when visiting it again. A Cookie does not identify individual Customers. Most browsers are initially set up to accept a cookie. You can set your browser to refuse a cookie, but if you do, you may not be able to take full advantage of the website, including Site.

12．Handling of access logs
When Customers access Site, information on the operation is recorded in the form of an access log. Although this log does not contain information that can identify individuals, it is collected for the purpose of improving the usability of Site in the future, tracking down the cause of any problems that may occur, and processing statistics and analysis regarding usage conditions, and will not be used for any other purposes.

13．About links
Our website contains links to third-party websites. We are not responsible for the handling of personal information on the linked third-party websites, as the privacy policy of the linked third-party website applies. We recommend that you check the privacy policy of the linked third-party website after you leave our website.

14．Protection of personal information by SSL indication
We use SSL (Secure Socket Layer) on our website to prevent unprotected transmission of personal information when you submit a form. SSL is an encryption technology recommended by credit card companies. With a compatible browser, you can check the encrypted message in real time, so you can transmit your personal information with peace of mind. However, we do not guarantee the security of this technology, and we will not be held responsible in the event of data leakage or other accidents that occur through no fault of ours.

15．Revision
We will continually review and improve the content of this Policy. We may revise this Policy, in whole or in part, at any time without notice. Any changes will be posted on our website. Customers and others are advised to check the latest version of Policy posted on our website.